We pack and ship your order as soon as your payment is approved and verified. With standard delivery, you can expect a delivery time of 2-4 business days, and with express home delivery 1-2 business days. All orders are shipped with track and trace. Please allow up to 24 hours before you receive tracking information.
Have you received a damaged or incorrect product?
Please contact our customer support at firstname.lastname@example.org, and they will help to resolve the issue as quickly as possible. Read about our warranty on our Terms & Conditions page.
We guarantee that all our products are free from production defects (materials and crafts) for a period of 24 months from the date of purchase. This does not include damages by accident, improper use or storage of the product, misuse, neglect or unauthorised changes.