Hair Advisors
CERTIFIED EXPERTS
Meet your specialists
Our certified experts specialise in key areas of hair health – from scalp conditions to nutrition – to provide personalised guidance based on your needs. Whether you’re worried about hair thinning, your scalp, or your daily routine, they’re here to help you take confident next steps.
GET YOUR QUESTIONS ANSWERED
What happens in a consultation
Through our Hair Advisors platform, you can chat directly with a specialist during opening hours or book a private phone consultation. We’ll take a closer look at your hair, scalp, and lifestyle factors – and provide actionable, research-backed advice tailored to your goals.
HOW IT WORKS
Get started in 3 simple steps
All you need is a subscription with a Serum and a MyBiolabs account.
SUBSCRIBE
Get a subscription
Choose a subscription that includes the Bio-Pilixin® Activation Serum
JOIN
Sign up to MyBiolabs
Create a MyBiolabs account and make sure you’re opted in to marketing to unlock access.
SUBSCRIBE
Get a subscription
Choose a subscription that includes the Bio-Pilixin® Activation Serum
JOIN
Sign up to MyBiolabs
Create a MyBiolabs account and make sure you’re opted in to marketing to unlock access.
Frequently Asked Questions
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How do I get a subscription?
- Simply go on the page of the product you are interested in and ensure you select the "Subscribe & Save" option when purchasing
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When can I cancel the subscription?
- Anytime! From the second you have placed the first order you can easily pause, cancel or make any other change to your subscription via your customer portal.
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How do I book a consultation with the Hair Advisors?
- If you have a subscription including a serum, you can book a consultation via your customer portal. The benefit will appear in your MyBiolabs page if you qualify.
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How do I sign up for a customer account?
- Register an account at (remember to tick the box “Get access to exclusive offers” to get MyBiolabs benefits): https://scandinavianbiolabs.com/account/register. You should receive a confirmation email. Please confirm your email account. You can now sign in via scandinavianbiolabs.com/account
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How do I sign up for MyBiolabs?
- Once you have created an account as per the steps outlined in the question above, sign in via scandinavianbiolabs.com/account. Then go to the “MyBiolabs” page in the menu (on mobile it’s a drop down menu shown as three lines. On desktop it’s located on the left-hand side of the screen). Scroll down to the “How to earn points” section and locate the box “Sign up for MyBiolabs” and click “Sign up”. You can now go to your rewards section (top of the same page, remember to refresh. It may take up to 24 hours to activate).
