Hair Advisors

 
CERTIFIED EXPERTS

Meet your specialists

Our certified experts specialise in key areas of hair health – from scalp conditions to nutrition – to provide personalised guidance based on your needs. Whether you’re worried about hair thinning, your scalp, or your daily routine, they’re here to help you take confident next steps.

GET YOUR QUESTIONS ANSWERED

What happens in a consultation

Through our Hair Advisors platform, you can chat directly with a specialist during opening hours or book a private phone consultation. We’ll take a closer look at your hair, scalp, and lifestyle factors – and provide actionable, research-backed advice tailored to your goals.

HOW IT WORKS

Get started in 3 simple steps

All you need is a subscription with a Serum and a MyBiolabs account.
SUBSCRIBE
Get a subscription
Choose a subscription that includes the Bio-Pilixin® Activation Serum
JOIN
Sign up to MyBiolabs
Create a MyBiolabs account and make sure you’re opted in to marketing to unlock access.
CHAT/BOOK
Start chatting
Log in to your MyBiolabs page via your customer portal and start chatting or book an appointment.

Frequently Asked Questions

  • How do I get a subscription?
  • When can I cancel the subscription?
  • How do I book a consultation with the Hair Advisors?
  • How do I sign up for a customer account?
  • How do I sign up for MyBiolabs?